STATEMENT FROM MBTA GENERAL MANAGER STEVE POFTAK
I’m pleased that both sides have reached an agreement that will allow critical RIDE services to continue. While ratification is still required, the new contract will safeguard
against any disruption to regularly scheduled paratransit services. Recognizing the RIDE provides an important service to our customers, the result of discussions between both parties will ensure the new agreement will allow GLSS to continue providing critical
paratransit services without disruption in partnership with its drivers who will receive fair compensation. In the unlikely event the new contract is not ratified, the MBTA will continue working with its other RIDE vendors, several Regional Transit Authorities,
as well as transportation network companies to provide substitute service.