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AASHTO Journal

Wisconsin DMV Reports Record-High 1.4 Million Online Vehicle Registrations in 2016

The Wisconsin Department of Transportation's Division of Motor Vehicles processed nearly 1.4 million vehicle registration renewals online in 2016 – its highest annual total ever and an increase of more than 50 percent from five years earlier.

capitol0816.jpg"More and more DMV customers like the convenience of renewing their vehicle registration online through our website," said Transportation Secretary Dave Ross. "As WisDOT looks for greater efficiencies, DMV customers will benefit from the nearly 30 online services that save them time and money."

The announcement noted that fees to process a vehicle registration renewal are less expensive online at the DMV's website than in person at its offices. But it cautioned that "only the website with .gov is the official state website. Others with .org and .com are not official and may have extra charges for forms or list information that is dated or incorrect."

Customers have other license plate renewal options, it added, including use of a DMV service center, mailing in the paperwork or using local third-party vendors that are commonly seen as kiosks in grocery stores.

But when customers use the DMV's online renewal process, a vehicle's registration status is updated immediately and customers receive their registration sticker and certificate by mail within days.

Drivers can also sign up for the DMV's "eNotify" service to receive renewal notices by email. It sends reminders for driver license or identification and license plates about 60 days before expiration with embedded links that connect customers directly to the DMV website.

3/17/2017
Questions regarding this article may be directed to editor@aashtojournal.org.